Restitutia documents firms that financial regulators have warned about. If one of them has your money, an OnlineRefundee specialist checks your case free of charge and tells you honestly whether you can claim.
An OnlineRefundee specialist will call you within 24 hours from +44 7822 015330. Save the number as OnlineRefundee so you recognise the call. They will mention the amount you chose. If anyone else contacts you about this case, it is not us.
Useful to have ready: payment dates and amounts, the bank or card you paid from, and any chats or emails with the firm.
Message us on WhatsApp nowYou do not have to use a claims company. You can complain to your bank yourself for free. If it says no, the Financial Ombudsman Service (UK) or the financial ombudsman in your country is also free.
Each case file shows the regulator's entry, the firm's own claims, its domain record and whether the site is still up.
The facts we hold on every firm named in the warnings we track.
Warned websites that our records link by a hard fact.
A clear three-step process led by OnlineRefundee's claims specialists.
Fill in the short form on this page. An OnlineRefundee specialist calls you within 24 hours to hear what happened.
We review the circumstances of your loss and tell you honestly whether you have grounds to claim, at no cost.
Our team handles the entire process with your bank, escalating to the Financial Ombudsman where appropriate.
Every figure comes from an official register, a public domain record or our own monitoring, on the dates shown.
The entry on the regulator's own warning list: name, website and date. A warning means the regulator says the firm is not authorised. It is not a finding of guilt.
A screenshot of the firm's public website on the capture date and the statements it made about regulation, licences, history and returns. Where it cites the very regulator that warned about it, the case file says so first.
When the domain was registered and through which registrar, from the public registration database, plus our own record of when the site was first seen online and whether it still answers.
Red flags are worked out from the record itself, for example a domain under six months old at the time of the warning. A new case file needs a claim on the firm's website that the record contradicts, or two red flags plus a fact specific to the firm, such as a clone warning or warnings from more than one regulator. Case files published under our earlier rule stay online. How this site is built.
A free case check tells you honestly whether you can claim, how it works and what it would cost. No obligation, and an OnlineRefundee specialist calls you within 24 hours.