Contact

Restitutia is run by Refundee Ltd. You can reach us by email, by phone or on WhatsApp.

Get in touch

Email: support@onlinerefundee.com
Phone and WhatsApp: +44 7822 015330 · Message us on WhatsApp
Post: Refundee Ltd, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE, United Kingdom

Refundee Ltd is a claims management company registered in England and Wales, company number 12855931. Enquiries are handled by its client-service brand, OnlineRefundee.

Corrections

If a case file, a card or a group page gets something wrong, email us with the page address. We check it against the regulator's own record and correct or remove it.

Complaints

If you are unhappy with our service, tell us so we can put it right. Our complaints procedure is published at onlinerefundee.com/complaints.