Case files › FCA warning list › callassists.com
callassists.com
callassists.com was registered 108 days before the FCA warned it was a clone of an authorised firm.
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The Financial Conduct Authority warned on 16 October 2026 that callassists.com was a clone of an FCA authorised firm. The domain was registered on 30 June 2026, 108 days before that warning. The site was last seen online on 23 October 2026, 7 days after the warning.
By the numbers
Timeline
- Domain registered via GoDaddy.com, LLC
- FCA publishes a warning
- Our monitoring begins; the site is online
- Site last seen online by our monitoring
Red flags
- FCA says this website impersonates CALL ASSIST LIMITED, a genuine firm with no connection to it.
- Its domain was registered 108 days before the warning.
What the site claimed
The site described itself as offering UK and European breakdown assistance, customer service and claims support, delivered under the client's own brand for insurers and brokers, 24 hours a day, 365 days a year.
What the regulator published
Financial Conduct Authority (GB) listed callassists.com on 16 October 2026 as a clone of an authorised firm. Website given by the regulator: callassists.com. This website appears to impersonate CALL ASSIST LIMITED, a genuine firm that has nothing to do with this website.
A clone firm copies the name, address or reference number of a genuine firm that is, or was, authorised, so that it looks legitimate. The genuine firm has nothing to do with it.
The FCA names the genuine firm as CALL ASSIST LIMITED, firm reference number 304838.
Check it yourself: FCA entry for callassists.com
Domain record
| Registered | 30 June 2026 |
|---|---|
| Registrar | GoDaddy.com, LLC |
| Expires | 30 June 2027 |
The domain was registered with GoDaddy.com, LLC on 30 June 2026, 108 days before the FCA warning of 16 October 2026.
If you sent money to this firm
- Call your bank or card provider today and tell them it was a scam. The sooner they know, the more they can do.
- Do not send any more money, including "fees" or "taxes" to release a withdrawal.
- Report it to the police where you live and to the Financial Conduct Authority (FCA), which issued the warning. In the UK the police route is Action Fraud (Police Scotland on 101 in Scotland), in Australia ReportCyber, and in Canada the Canadian Anti-Fraud Centre.
- Keep everything: payment receipts, chats, emails and screenshots.
- Be careful with "recovery" offers. Never pay anyone upfront to get your money back.
Did you send money to callassists.com?
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An OnlineRefundee specialist will call you within 24 hours from +44 7822 015330. Save the number as OnlineRefundee so you recognise the call. They will mention callassists.com and the amount you chose. If anyone else contacts you about this case, it is not us.
Useful to have ready: payment dates and amounts, the bank or card you paid from, and any chats or emails with callassists.com.
Message us on WhatsApp nowYou do not have to use a claims company. You can complain to your bank yourself for free. If it says no, the Financial Ombudsman Service (UK) or the financial ombudsman in your country is also free.
This page reports what a financial regulator published and what we observed. A warning means the regulator says the firm is not authorised; it is not a finding of guilt. Figures are from our own monitoring and public domain records on the dates shown.